Questions about website design and hosting

Hosting (1)

Yes absolutely! Domain registration is an important service we offer.

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Domains and DNS (1)

Yes absolutely! Domain registration is an important service we offer.

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Website Tips and Tricks (2)

We provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

However though we provide AwStats, we HIGHLY encourage you to sign up for Google Analytics. Which provides much more visitor data than AwStats can.

ALL of our website design clients will have Google Analytics setup as part of the website design process.

Check them out at

http://www.google.com/analytics/

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There are various methods availably to you. We would need to talk to you to evaluate your needs and make recommendations based upon that.

The most common solutions for our customers are PayPal.com and / or Stripe.com but their are MANY payment gateways that can be considered, one of those factors is who is your current merchant account provided by. We often work around that.

Some of what will be required to accept cards online.

  • A valid SSL (Secure Socket Layer) certificate you may see this often as a “Https::\” when you are browsing – This is not just a paper with writing on it but actually a digital encryption code that works with your customers browser and servers on the internet to make sure that credit card numbers and personal information is passed from one place to another with out allowing for someone else to get access to it.
    Order SSL Here. 
  • A merchant account and or payment processor.
  • Shopping Cart software that works with your merchant account and or processor.

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Managed Website Services (3)

All our managed plans require you to host with us, we do this for a few reasons

  1. To maintain the highest security standards we require our managed clients to be hosted on our servers.
  2. To maintain access for site updates and maintenance services we require managed clients to be hosted with us.
  3. To ensure that your website is optimized for the fastest possible performance we require that updates are completed by our team. Basic accounts get 30 minutes of update time per month, Professional accounts get 2 hours of updates per month and enterprise accounts get 4 hours of updates per month.
  4. In order to stay competitive we do need to maintain control of the intellectual property for our managed services. We by no means hold your website hostage, you can purchase your website and database at any time and take your site to another host. The cost of your website depends on the amount of design work done, licenses involved and any stock photography that was purchased for your site, expect the price to be similar to our traditional design services. You can cancel your service at any time. This will result in the website we have created for you no longer being public.

We still offer our traditional website design services which allow you to pick your own host, contact us today for a free design quote.

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We want your website to stay current with your business!

Our clients submit a ticket or email with their desired updates. Updates are usually completed within 72 hours. You will receive a summary of work completed and time billed to your account.

Update time is billed out on the following levels.

Basic accounts get 30 minutes of update time per month, Professional accounts get 2 hours of updates per month and enterprise accounts get 4 hours of updates per month.

Additional update time can be purchased.
Update time does not roll over to the next month.
If you have a blog, we can update your blog as part of your update time.

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Yes of course!

You can either transfer your domain name to us and we will manage your domain and renewals or you can maintain your domain at your own choice or domain registrar such as GoDaddy, NameCheap etc.

If you use your own registrar then you will need to point your name servers to our servers where we will host your site.

Our name servers are:

NS1.THINKINGMANCREATIVE.COM
NS2.THINKINGMANCREATIVE.COM

This will tell your registrar to point yourbusinessname.com to our servers.

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Single Service Website Design (15)

The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

A common delay of website re-design is gathering together all the components from the previous developer.

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Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date? – Let us provide you a Free of Charge Website Evaluation – we can redesign your website to take advantage of the latest web technologies.

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Absolutely not! – It’s your website and you have total control over the contents and who advertises on it.

We do appreciate a link back when our client agrees to one. Our link back usually says simply ( Website designed by “Thinking Man Creative” ) and is at the bottom of the page.

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Yes you can arrange to host your website on one of our high performance web servers. Check our website hosting section of the website. Also realize that different kinds of websites require different types of hosting, your developer will work with you to identify the website host type that best meets your needs and with your bottom line in mind.

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The website belongs to you – we send you a copy of the website on cd. This copy is for your retention and should you wish to use another web design or web hosting company – you are completely at liberty to take this copy to them for them to use.

We have heard horror stories too!, We know that there are designers out there who have been accused of holding peoples websites hostage! We don’t do this, and advise others not to.

Sometimes there are special licensing concerns, we will work with you to fully understand where it all comes in.

We usually retain some rights to the work for portfolio purposes.

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All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

We also offer SEO (Search Engine Optimization) Services, which HELP to keep your ranking high. It is however important to understand that search engine ranking is a complicated process. And unless you are a online store, we do not normally recommend SEO beyond a local level though are happy to provide the service.

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It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.

MS Word files ending in .Doc or .Docx,
Please do not send PDF’s as the text should remain editable.

Graphic Files in, .jpg, ,jpeg, .gif, .png, .ai, .psd, .raw

We also encourage you to use Cloud Services such as Google Docs & Dropbox to share files with us.

If you do need help writing your content we can assist you with that task.

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Of course not!

You may move your website to another web hosting service at any time. Once your website design has been completed:

  1. You will get a full copy of and license agreement to any graphics that were created or purchased for your website.
  2. Database driven websites: You will get a full backup of your database, theme files, and any other intellectual property you purchase license to at the time of completion.
  3. Static HTML sites: You will get a full copy of your website via CD/DVD

Lastly you will get a small binder will advice/instructions to you, which also may come in handy to your next developer. This binder will have copies of Passwords, Application Programming Interface (API) Keys, and more details about your website and how it functions.

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We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date we also offer hourly rate updates and changes. Click here to learn more about our maintenance service.

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In the majority of cases a meeting isn’t necessary and many of our websites are generally completed with contact via email, telephone and skype only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then work with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

We do enjoy meeting with our clients in person or via Skype. Oftentimes a in person visit is valuable for our designer to get the feel of your brand and translate that into a fitting design. Examples would include retail businesses with a variety of products they wish to sell online. A restaurant who would like their website to match the look and feel of the dining experience.

If we are providing photography services then of course it would be necessary for our photographers to visit your location.

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We provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

However though we provide AwStats, we HIGHLY encourage you to sign up for Google Analytics. Which provides much more visitor data than AwStats can.

ALL of our website design clients will have Google Analytics setup as part of the website design process.

Check them out at

http://www.google.com/analytics/

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The cost of a web site varies depending on the site and complexity. The websites our firm creates start at $1200.00 and go up based upon the desires of the client. If you give us a call we will be please the discuss with your website design requirements and start the quote process.

This is a frequent topic among our colleagues and so to guide you we want to share some great articles written by other developers.   The reason we want to guide you to these great articles we we think they are very truthful about the pricing of our industry and for that reason there is no reason for us to reinvent the wheel, so enjoy.

From Brian Krogsgard (August 2014 )
    How much should a custom WordPress website cost?

From The Folks at at webTEGRITY (July 2014)
How much should I budget for a website design?

From Jennifer Kyrnin @ About.com
How much should a web design cost, budgeting for a Professional Design for a Small Business website. 

From Zach Katkin at Atilus
What does a website cost? Website Development Costs

From Ralph M. Rivera
50 Shades of WordPress: How much does a WordPress site cost?

 

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Yes – we are your one stop company to provide all your web services. No more – not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.

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There are various methods availably to you. We would need to talk to you to evaluate your needs and make recommendations based upon that.

The most common solutions for our customers are PayPal.com and / or Stripe.com but their are MANY payment gateways that can be considered, one of those factors is who is your current merchant account provided by. We often work around that.

Some of what will be required to accept cards online.

  • A valid SSL (Secure Socket Layer) certificate you may see this often as a “Https::\” when you are browsing – This is not just a paper with writing on it but actually a digital encryption code that works with your customers browser and servers on the internet to make sure that credit card numbers and personal information is passed from one place to another with out allowing for someone else to get access to it.
    Order SSL Here. 
  • A merchant account and or payment processor.
  • Shopping Cart software that works with your merchant account and or processor.

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0 people found this helpful.


As many as you like. From a search engines point a view – The more the better!

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